Listar por autor "Valenzuela Salazar, Nemecio Lorenzo"
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La Atención al Cliente, el Servicio, el Producto y el Precio como Variables Determinantes de la satisfacción del Cliente en una Pyme de Servicios
Valenzuela Salazar, Nemecio Lorenzo; Buentello Martínez, Clara Patricia; Gomez, Lilia Alanis; Villareal Sánchez, Veronica (Revista GEON (Gestión, Organizaciones y Negocios), 2019-07-16)Service quality has become very important in recent years in all businesses, because customers currently have very high expectations and skills are higher, as each company tries to match or exceed these expectations. Good ... -
Comunicación Organizacional Interna y su Relación con la Satisfacción de los Empleados de una Empresa Concesionaria de Automóviles de Piedras Negras Coahuila
Valenzuela Salazar, Nemecio Lorenzo; Buentello Martínez, Clara Patricia; Villarreal Sánchez, Verónica Lizzeth; Ruiz Briones, Claudia Teresa (Revista GEON (Gestión, Organizaciones y Negocios), 2020-01-20)Communication within an organization is of the utmost importance since through it the strategies are deployed in order that all its workers reach the company objectives. The objective of this investigation is to analyze ...